We appreciate your business and strive to provide quality products. We hope that you are satisfied and happy with your order, however, if your items were damaged or you are not satisfied with your Teaprints order, we do offer exchanges.
NOTE: Each of our products are made to order and we do not keep inventory. Exchanges for incorrect sizes will be accepted, but additional shipping fees may apply.
Please follow directions below:
1. Please e-mail us at email@example.com within 7 days of receiving your order. Returned items must be in original form, and should be unworn and unwashed. If your product was damaged during shipment, please provide photos in the e-mail so that we may rectify any issues.
Teaprints reserves the right to refuse a return if the items are not received in the condition outlined above. Customers are financially responsible for shipping the item back to us. Teaprints will not be held accountable for any lost packages.
2. Mail the package to: Teaprints, 19749 Dearborn St., Chatsworth, CA 91311, USA.
3. You will be contacted via e-mail after your order has been received and reviewed by Teaprints, and you will be provided with shipping information for your new item.